University Site SPAM

Bill Slawski recently did a great post about University SPAM. He tried some smart queries that exposed how it is taking place:

As you can see if you look at these queries, there is a lot of spam happening on university sites. What happens is that they have message boards that have been up on them for a long period of time, and people are manipulating these boards to their advantage.

There are so many of these opportunities out there, you can see why people keep pursuing them. But you can rest assured that this loophole will be closed shortly by the search engines, if they haven’t been already. As soon as the word gets out on these tricks in a broad public way, the clock starts ticking on their value being eliminated.

10 Guidelines on How to Ask for a Link

Last week I did a post on Search Engine Watch about 11 guidelines for pursuing authoritative links. This post on SEW provides an overview about pursuing the highest value links from sites as part of a long campaign. And this is a great approach to pursuing links.

However, there are other times when you do start the dialog with a site by simply asking for the link. I am not talking about those dreaded link swap request emails that we all get. I am talking about an email to tell another site owner about the great content you have on your site, and asking them to link to it. Even though we are starting the conversation with a request for a link, we are still targeting higher value sites.

Here are 10 guidelines about how to put it together:

  1. Select all sites you choose to contact manually. Do not use automated means to decide who to contact.
  2. Approach only those sites that will find your content relevant to their users
  3. Keep in mind that you are asking for something for nothing. You want the party receiving your email to give you a link. You are offering nothing in return (you are NOT offering a return link).
  4. Hand craft all communications to the people you contact. Automated email contacts will yield very low results with sites that can provide quality links
  5. So why would they link to you? The answer is simple: to benefit their users. You need to keep this in mind at every step of the process.
  6. Given that’s the case, highlight the content that benefits their users most. Identify that content prominently in the email you send.
  7. Be courteous. You are asking for something for nothing. They owe you nothing.
  8. Keep if short. Your email is not something they were expecting. So don’t expect them to want to read a long email. 4 to 5 paragraphs at most.
  9. Don’t be afraid to resend the email if you don’t hear back from them. The great majority of these emails are not opened the first time.
  10. Last, but absolutely not least, be 100% in compliance with the Can SPAM act. This is not optional. You don’t want trouble here. Learn what the guidelines are, and make sure you comply.

301 redirects Resolve in Two Weeks in Google

A thread over in the Google Webmaster Groups talks about the Google Sandbox, and about 301 redirects. In this thread, Adam Lasnik jumps in and sets some expectations on the handling of 301 redirects, and also does some myth breaking. Here is what Adam has to say:

1) There’s no universal/intentional sandbox. But, as Matt has noted and MRG has quoted (hey, that kinda rhymes), there are algorithms which have a sandbox-like effect on some sites.
2) 301s pass PR and related signals appropriately. Usually takes a couple of weeks for things to smooth out, though.

Most advanced SEOs abandoned the notion of the sandbox a long time ago, and now focus on the process of building trust in their sites (or getting into the trust box).

But confirmation from Google on the speed at which they handle 301s is new (to me at least). This confirms what we have seen in our own experience.

About 15 months ago we took a site with about 20,000 pages and we moved every single URL on the domain, except the home page. It was a massive move, and potentially a very costly one, as the site drove most of its revenue from organic traffic from Google.

The site made the move within 2 to 3 weeks. In that timeframe, the URLs Google was showing in their index had all updated to the new URLs, and the rankings of the pages were completely in line with the rankings of the pages prior to the move. This was great stuff.

However, as I noted in the Google Groups thread above, a massive move like the one we made does come with risks. I would not do it unless you really, really, really need to.

Google Spam Cops Still Need Help

Aaron Pratt has been doing some great stuff in terms of monitoring spam activity lately. His latest post is: What’s hot in Google Gaming this year? This post calls out a post by David Dugdale titled: Consumer Source Interactive Owns Atlanta.

There are still many cases where site owners succeed in gaming Google and continue to get listed for 5 or so listings in the top 10, even if they all the sites in question have the same Whois. It’s facscinating stuff. We talked about this a bit in our post: Are you below the radar?

There is no question that there are many situations where you can get away with not following the rules. Some people make a lot of money this way, and there are lots of black hat and/or gray hat strategies if you are not trying to increase the asset value of your web site for the long term.

But its still a hard business life, ultimately no easier than working in a straight white hat oriented manner. Making the big money is hard, regardless of the approach you use.

Just Exactly What is a Unique Visitor?

What’s the difference between a unique visitor and a user? This post will outline the basics. Many people make the mistake of equating the two, and there are some substantial differences.

First let’s look at how a web analytics package measures a visitor. The first step is to cookie the machine when a user visits it. Once the cookie is set, that machine is considered a unique visitor.

Whether or not that person is considered a unique visitor the next time they visit a site depends on the time interval being measured. For example, let’s say you had 5,000 unique visitors on Monday, and 4,700 unique visitors on Tuesday. Wee some of Tuesday’s visitors may have visited the site on Monday too. So for Monday and Tuesday together, you may have had only 9,000 unique visitors (because 700 visited both days).

As I said before, a unique visitor does not equate to a unique visit by a human user. It equates to a unique visit by a machine that has not deleted it’s cookies. Here are the major differences:

  1. More than one human user may be using the same machine. A perfect example of this is a home machine shared by a family. In this case, many people will potentially seem like one unique visitor.
  2. A single human user may use more than one machine. Many people have computers at their office and a different one at home. In this case, a single user will seem like 2 unique visitors.
  3. If a user visits your web site, deletes their cookies, and then comes back, they will look like 2 unique visitors.

One method for getting better data is to require registration. In this event, each human user might have a different account, and more detailed tracking becomes significantly easier. This method is not perfect either, as there are people that share such accounts.

What’s important to remember in analytics is that perfect measurement is not possible. Your goal with an anlaytics tool needs to be to effectively measure trends and ways to increase business done through your site.

So if your analytics software says that your traffic went from 100,000 unique visitors last month to 150,000 this month, you know you have grown your traffic. While the real numbers might be 110,000 unique visitors last month and 160,000 this month, you can’t worry about that.

There is no way to get better precision, and you have to accept the limitations of the tools. They still provide an awesome resource for growing your business.

SEO and Analytics Podcast Series

Today we officially launch our new Podcast series. Our first Podcast is a discussion about competitive intelligence tools with Avinash Kaushik, the publisher of the Occam’s Razor blog, one of the most widely read blog in the Web Analytics world.

In particular, we focus on Competitive Intelligence tools. Avinash is obviously passionate about analytics in general, and the role that competitive intelligence plays in your analytics strategy, and it shows. In our interview he talks about Hitwise, ComScore, Alexa, Compete.com, Quantcast, MSN Search Funnels, MSN’s keyword forecasting tool, and more.

We do have several new podcasts already scheduled. We will get a chance to talk again to Dennis Mortensen on Friday 2/16/7, and this should be a great discussion about the analytics industry as a whole. Dennis also has some amazing things to say about the role that click fraud plays in our industry.

We will also add a podcast with Jim Sterne before the end of February. We also plan to put together a series of podcasts with major players in the Search industry as well. These podcasts will begin to come out in the near future as well.

As for the cat with Avinash, I am very excited about the things that I learned in the discussion. I hope you will be too.