Complex Site Hierarchies

Large sites have a variety of problems. They are inherently more complex than smaller sites to manage from many perspectives. Some of the major ones include:

  1. Content management is a major challenge
  2. Providing users a quality user experience (e.g. an easy to understand navigation system) may be difficult
  3. And, yes, SEO can be a challenge too

One of the most common SEO problems relates to managing complex site hierarchies. An example of this is when you try to implement a site with a local aspect. For example, let’s say you sell widgets, and like pizzas, it matters where you sell them. Let’s also say that you sell widgets in 200 different cities and towns. So far it’s not too bad.

Now let’s complicate things a bit further and imaging that there are 45 different types of widgets (e.g. you sell auto parts, and there are hundred of different types of parts), but there is still a reason to be concerned about where you sell these widgets – perhaps there is a service aspect to it, or some reason why the customer wants to be able to look at the actual product first.

Now you decide you want to offer your users the navigation of their choice. Want to search on the product type first? Go ahead! Pick widgets, then blue widgets, then pick the city where you want to shop for it. Your breadcrumb bar might look like this: Widgets > Blue Widgets > CityName. Pretty straight forward.

Want to search on the city name first? You probably want your user to be able to do that too. After that you let them pick their product category and specific product. The resulting breadcrumb bar might be something like: CityName > Widgets > CityName.

The problem is pretty easy to detect: Widgets > Blue Widgets > CityName and CityName > Widgets > CityName have the exact same content. This makes them duplicate content. This is not a good thing. Let’s review some options for dealing with it:

  1. One possible solution is simply to not offer both navigation paths. For many sites, this is pretty viable. Unless you offer a lot of very specialized content completely unrelated to your products that you are selling, you aren’t likely to rank for a city name anyway. Unless there is a compelling reason to offer both methods of navigation, just don’t do it.
  2. You could also allow someone to pick their city first, and then when they pick a product, send them over to the other copy of the page. Basically, what you are doing here is sending someone from City > Widgets to Widgets > City. This is a pretty good solution for eliminating the duplicate content, but it can have a high usability cost. The nature of the cost is that your breadcrumb will be confusing to the user.The problem is that they selected a City first, and then a product, but the breadcrumb indicates the opposite. You can build the breadcrumb dynamically on the page, but from an SEO perspective, the breadcrumb bar is something that you want to use to reinforce the link hierarchy of your site.
  3. Next up, you can offer the complete path, but NoFollow one path entirely. This provides a valid path for a user to follow, without any of the search engine issues outlined above. This is a pretty good option for managing the link juice flow too. Now the search engine only sees one “City Blue Widgets” page, and more of your link juice flows to that one version of the page.I don’t see any major down side to this option.

Related to all this is the issue of developing content. In what we have outlined above (hundreds of products and hundreds of cities) you are likely to have tens of thousands of pages. How are you going to get content for all those pages?

While that’s not today’s topic, knowing the answer to that is important in tackling these types of hierarchy questions. You are not doing anyone, including yourself, any good by publishing thousands of low content pages. You just up end up with loads of pages in the supplemental index of Google and provide lots of low quality signals to all the search engines.

You would be better off having a smaller site where the pages are all of high quality, and then grow the site over time as you develop more content. Even in this scenario though, it’s a good idea to know what direction you are headed in with before you design your initial architecture.

Widget Case Study

Earlier today I release my latest “By The Numbers” column on Search Engine Watch. This is a Widget Case Study that includes never before released data from Offermatica, Otto Digital, and StepChange. The case study outlines the success story of a widget called CLIQ, and discusses the basic underlying reasons as to why it worked.

Latest Interview: Seth Godin

With SES Chicago coming up I asked Seth Godin if we could chat about his new book, which is also the topic of his keynote at SES. The interview was entertaining as always, including a discussion with Seth about his opinions on SEO.

Check out the interview, and feel free to comment below if you want to discuss it.

Integrating Display and PPC Advertising

This week I went in a new direction in the By The Numbers Column on Search Engine Watch. The column is called How to Integrate Display and PPC Advertising. I worked with Dustin Engel of Range Online Media on this one. It looks at how you can operate your display advertising and PPC campaigns in cycles to optimize your total return.

Latest Interview: Bloglines Eric Engleman

I recently had the chance to interview Eric Engleman of Bloglines. We discussed the blog market, recently released features, and more. Check it out, and feel free to comment below if you want to discuss it.

Is Google Going to Expand its Punishments of Paid Links?

Search Engine Roundtable put up a post yesterday asking Are SEOs Still Buying Links?. Based on this post, I thought I would update my thoughts on whether or not SEOs will continue to purchase paid links. First though, let’s start with some poll data from Barry at Search Engine Roundtable. The post starts by presenting the output of a poll on the topic of Buying Links at the Digital Point Forums. Here is the data from the Digital Point Poll:

  • No – I never bought links and never will (27) – 39.71%
  • No – The Google Penalization Scare Me! (6) – 8.82%
  • Yeah – It’s Still Working Well For Me (30) – 44.12%
  • Yeah – But I have reduced my spending just in case. (5) – 7.35%

Barry also offers up a simpler poll in his post. The question asked was “Are You Still Buying Links?”, and the results from that are as follows:

  • Yes (52) – 64%
  • No (26) – 32%
  • Other (3) – 4%

As you can see, a large percentage of respondents in Barry’s poll indicate that they still buy links (64%). This is much larger than the data indicated by the Digital Point Forums where 48% indicated that they don’t buy links. In rough terms we can interpret the data to tell us that 50% to 65% of SEOs buy links.

The Digital Point Forums data on the Google Penalization scaring SEOs suggests that only about 9% of respondents were affected. This does not surprise me at all. As I noted in my post 3 Surprises in the Google PageRank Update, a large sea change in link buying behavior will only occur once material punishments are put into play.

Lowering toolbar PageRank, but doing nothing about rankings in the process will do nothing.

However, SEOs need to cast a wary eye in this direction. Certainly one step that Google can take easily is to discount the ability of sites that sell links to pass PageRank. This by itself will have a dramatic affect on the overall paid links ecosystem. This latest initiative will certainly encourage more active link reporting, particularly in terms of getting webmasters to report their competitors.

In addition, Google has already shown their willingness to fire warning shots. They have already adopted the practice of banning sites for 30 days for certain infractions as a warning shot. Then, if the site owner does not respond, they will take the next step. If you use purchased links as an SEO tactic in your business, this is something you need to worry about.