Digging Deeper for Contact Info

Eric Ward put a post up on Search Engine Land called: The Link Building Kiss of Death. In this post Eric talks about the types of email addresses which are just poor ones to use when emailing someone with information about your site (a request of a link). Some of the examples provided by Eric include:

  • info@
  • webmaster@
  • help@
  • contact@

I agree fully with Eric, who is a world class link builder, but would like to share an additional tip about how to find the contact information you are looking for. Let’s assume you are looking for a person on the web site of a major university. You want to find the contact info for the admissions director. You know the person’s name (let’s call here Maggie Pearson), but the only related contact info you can find is for “info@major-university.com”.

Kiss of Death right? Well certainly if you actually use that email address to send the mail. But, instead of fishing around one web page at a time, you need to put your search engine to work for you. Your next step would be to try this search:

“maggie pearson” site:major-university.com

You will be surprised how many times that person’s email address and/or phone number will show up in other places on the site. In the case of a major university, a lot of times the entire faculty and administrative staff have their information online.

Latest Interview: Peter Nieforth

My latest interview is with Peter Nieforth the CEO of Vitrium Systems. Vitrium is pushing on a new concept of document analytics. The idea is to be able to track what is happening to a document you distribute via the web (usually a PDF file) and see how much a person has read of it, whether they forward it to others, and more.

You can use the comments section below to add your thoughts to the discussion.

Using SEO to Generate Assets

For me, SEO is about asset creation. Whenever we work with a client site, we treat it like an asset. In short, the site is never treated as an item that we could potentially throw away. Once you start thinking this way, you become risk averse.

But that is not the only thing that happens. You begin thinking about who the leaders are in your space, and how you can become one of them. Of course, your goal maybe to become THE leader, but if you are just starting out, becoming one of the leaders is a start.

This is a mental shift from what I see with many people who publish web sites. Some of them may feel like it is difficult to become a leader in their space. Perhaps they don’t have the time or energy to invest in it, or they don’t believe in themselves enough.

Of course, there are several different ways to slice the pie. Seth Godin details these in his recent post The Long Tail and the Dip. For example, you can try to become the #1 player. Very difficult to do, as there can only be one who achieves this status.

You can become a niche player, and still be a leader. Definitely more achievable, as most spaces have many niches. Finally, the third segment detailed by Seth is the long tail. This Seth defines as making a small margin on a huge range of products.

Regardless of the scenario you choose to pursue though, you need to somehow attract attention to what you are doing. In any of these scenarios, that still requires establishing yourself as one of the leaders.

So how do you establish leadership? The devil is in the details of your space, but it will always involve recognizing ways that you can excel, and ways that you can make that visible to people. In the SEO game this relates to your link building strategy. Regardless of whether you are chasing the head, the vertical niche, or the long tail, invest in content, tools, unique concepts, or whatever it takes to make that link building strategy a piece of cake.

Otherwise your position is tenuous at best, and not likely to last.

Latest Interview: Aaron Wall

In this week’s interview, I sat down with Aaron Wall and spoke about what it takes to get your ideas (and point of view to spread). He knows a thing or two about this, and is the only person I know who has 2 pages listed on the first page of Google results for the search phrase SEO.

Check the interview out, and if you have any comments you can plug them in below.

Rank Checking – NOT

We don’t focus on rank tracking when we work on a project. Sure, we do some of it, but it’s simply not the goal. One of the biggest problems with it is that it becomes a big distraction. People will spend endless hours poring through rank tracking reports, and at the end of it all, the chances that it will change something you do today is virtually nil.

The fact that it’s not actionable data is just one problem with it. The other is that it is not stable data. Your rankings would move around a bit over time, even if we froze the entire web world. The reason for this is that Google tunes it’s algorithm at least daily. So even if you and everyone else does nothing, you will see movement in your results.

The other thing to realize is that with rank tracking you are inevitably looking at high volume search terms. Yet for a very significant percentage of web sites the battle will be won (at least initially) in the long tail. So at that level, rank tracking data can’t really tell you anything about the long tail, because you are not even sure what you should look for.

Of course, there is also the small detail of the search engines terms of service (it’s against the TOS to run automated queries against the search engines). If you do choose to run rank tracking software, then make sure you are not slamming thousands of terms into the search engines every day. You should run such a tool only very infrequently, because it comes with a certain amount of risk.

In any event, you can get much more interesting data from your web analytics tools, competitive analysis tool, and other freely available (or inexpensive) tools that are available. You can extract so much more from those types of tools, and it’s actionable data.

For example, you can discover new links by detecting new referrers. You can see what types of keywords people are coming to your site on (you can see you own long tail). With a competitive analysis tool (Hitwise, comScore, Compete) you can actually see what keywords are bringing people to your competitor’s site. Not that’s what I call actionable!

Let me elaborate on why I think that ranking data is not actionable. Keeping in mind that you want to have a site that has had a through SEO review, and assuming that you have already done this, and maintained the technical SEO structure in good shape, there are 3 things you should be thinking about every day:

  1. Building great content
  2. Telling the world about it
  3. Get great links

Of course, part of this is making sure your content is capable of helping you in getting great links. In any event, at the end of the day, how does a change in your ranking affect what you plan on doing today? Probably not at all.

Latest Interview: Google’s Carter Maslan

Recently I got to speak with Google’s Carter Maslan about Local Search. The discussion should help people interesting in Local Search to more effectively put together their strategy. There is also a little bit of myth busting in this read, as not all of my questions were answered quite the way people might expect.

Feel free to use the space below to comment on the interview.