The Role of Trust in Rankings

Trust is one of the factors in web rankings that is the least understood. Partly this is because the simplicity of the days when Google’s PageRank algorithm was all you needed to know are long gone. Now there are many other factors that enter into ranking, with the 2 major new ones being relevance and trust.

One of the first ways publishers got exposed to the issue of trust was when people started noticing the Google “Sandbox”. This was a phenomenon related to new sites, and how long it took before they were allowed to rank at the level that their content and link profile deserved. What people began to see is that a new site would begin to see some initial progress in Google, and then it would just stop progressing, even though they continued to add content and links.

It did not make sense, unless some sort of braking action was being applied to the site. Personally, I have seen this happen in stages. A site builds up some initial traffic, and then stops progressing. Lots of time passes while lots of new content and quality links are added, but no search traffic gains follow. But then, it takes a step function leap upward. Then it freezes again while lots of content and links are added without growing in search traffic, and then another leap occurs. And so forth. It is almost like there are levels of trust that the site goes through, until their site finally achieves a high enough trust level that it responds to new link and content additions in a much more timely manner.

There are documents from the search engines that discuss trust, such as the 2004 Yahoo! and Stanford University paper titled Combatting WebSpam with TrustRank. The basis of this paper was the notion of using manual human review to identify a small set of seed pages (from sites that were deemed to be the most trusted/authoritative).

This certainly would provide significant incentive to get very high value links. Clearly there is a deeper connection here, between authoritative links and the ability of your site to receive lots of search engine traffic. If you are looking to build a site that receives tens of thousands of search referrals a day in a competitive space, you had best plan on getting some of these authoritative links. You will only be able to get so far with low to medium quality links.

Expanding on this slightly, there is the obvious incremental notion of “Reverse TrustRank”. I.e., if your site links to spammy sites that this should lower its TrustRank, and in fact your distance from spammy sites could be a factor. This should provide ample motivation to make sure that you take care to not link to any bad sites or even sites that link to bad sites. You might want to check the outbound link profile of the sites you link to.

The available evidence suggests that the search engines all use some form of trust measurement to evaluate web sites, and that this can be a driving factor in rankings. The simplest method for calculating trust is based on the theory laid out in the Yahoo! and Stanford paper – your proximity to authoritative sites.

Whether or not this is dome manually (as suggested in the paper) or not does not matter. What does matter is figuring out who those authoritative sites are and getting them to link to you.

Latest Interview: Market Motive’s Scott Milrad

This past week I have the chance to interview Market Motive’s Scott Milrad. Our discussion covered a lot of ground regarding the internet marketing certifications offered by Market Motive. One of the more interesting things is that this Tuesday Market Motive is having the finals for the program in a broadcast conference call on Tuesday January 27th at 12 Noon ET. Other who are interested in having their site by the Market Motive faculty can register to do so here. In the meantime, check out the interview for more info on the event!

Offline Relationships and Link Building

There are scores of online marketing techniques that are effective in building relationships that can lead to links to your site, but there is no reason to stop there. Do the major influencers in your space speak at conferences? Then go to it, and introduce yourself. This can include not only bloggers, but other people influential in your space.

Another related tactic is consider contacting the publisher of an authoritative site and offer them a free seminar/webinar, with you as the speaker. Call it part of your company’s outreach campaign to build relationships with leaders in the space.

If you do this, make sure you articulate well the unique nature of what you will present. You have to attract their interest with the pitch before you can take the next step. Then, make sure you bring a lot of value in the actual presentation itself.

Then collect business cards, answer questions, and make yourself available to answer questions after the presentation by phone or email. Once you have done that you will have a ton of relationships with people involved in the authoritative site.

There are other ways to extend this too. For example, you can sponsor an organization in some fashion. There are, of course, sites that link to their sponsors, and this may be a win, but it is a link that Google will want to discount (because it is effectively purchased) so you should not count on that aspect of it. The other win is that sponsors often are able to establish a deeper relationship with the organizations that they sponsor.

Last, but not least, most likely you have other businesses/organizations that you interact with in the normal course of your business. Once again, you can ask them directly for links, but you can also ask them for introductions to other people in your space. This type of networking can be quite an effective way to build relationships that eventually lead to high value links.

You don’t want to expend this level of effort for garden variety links, but for high quality links it can come with a huge ROI.

Latest Interview: Motoko Hunt

This week I have the pleasure of publishing my recent interview of Motoko Hunt of AJPR. Motoko is an expert Japanese SEO, and we dug into some of the unique aspects of performing SEO in Japan.

Latest Interview: Angus Norton of Microsoft

This week I am publishing a recent interview with Microsoft’s Angus Norton. We start by exploring the recent Silk Road initiative announced by Microsoft at Pubcon 2008.

After that, we spend some time speaking about Microsoft’s initiatives in search moving forward, and their plans to improve their market share in the future. Check it out!